Shipping & Returns

We ship to globally.

Orders are packed and shipped Monday - Friday only. Most orders are shipped within 2 business days from the order date. Orders placed on weekends and select holidays are processed on the next business day.

Returns

Our online store gladly accepts returns within 10 days of the delivery date. At this time, returns are for store credit.

  • Make sure items are in same condition you received them in, with all tags attached.
  • Fill out online return order form and receive a return number.
  • Send your return via courier service of your choice before the 10th day after delivery. For your security we suggest you use a trackable and insured shipping service to ensure the delivery of your return packages.

Ship your return to:

Sebastian Q Operations
68 Jay Street Suite 201
Brooklyn, NY 11201